We mainly manufacture solar systems, solar panels, inverters, controllers, batteries and mounting systems and all related solar accessories.
Q2: Are you a factory or a trading company?
We are a factory with more than 18 years experience of manufacture solar energy series products. We are warmly welcome our customers visit our factory.
Q3: How does your factory conduct quality control?
We have a professional QC team will strictly control the quality. And we will only ship out the cargo after the inspection approved.
Q4: Can you support OEM and field installation?
Yes, we provide OEM and on-site installation, our engineers will go to the site to provide technical to solve the problems. We will also provide online support through WhatsApp/Wechat/phone/Email anytime.
Q5: How to install and use the solar system, can install it myself?
We have user’s manual and video guidance to show how to install and use the products. All of the step of solar system Disassembly, assembly, operation in the video will be sent to our customers.
Q6: Can you print our company logo on the nameplate and packaging?
Yes, we support custom design. Brand name, solar panel color, patterns are available for customization. Besides, we have packaging&printing business to assist the packaging&printing products to our customers.
Q7: How about the after-sales service?
Damage in transit will be resolved according to the contract terms.
If there are any problems of product during warranty period, our engineers will firstly propose a solution according to the specific situation. It will be refunded or replaced for free if the product still has problems.
Q8: What if I don't have export experience?
We will suggest the best suitable trade terms to you and we have more than 10 cooperative forwarder agents that will help ship out cargo to your doorstep.